Responsible gambling

Responsible Gaming at Ajax Slots Casino

Ajax Slots Casino is committed to providing a safe and responsible gaming environment for all our players, especially those from Canada. We understand the risks associated with excessive gambling and are dedicated to assisting you in maintaining control over your gaming experience.

Self-Exclusion

If you feel that your gaming habits have become problematic or if you simply want to take a break, we offer self-exclusion options ranging from 6 months to 5 years. During this time, your account will be locked, and marketing materials will cease to be sent to you. To activate self-exclusion, please contact our support team.

Deposit Limits

We allow you to set deposit limits over various periods: 24 hours, 7 days, or 30 days. This feature can help you control the amount of money spent on gaming activities. You can adjust these limits as often as needed.

Time-Outs and Session Reminders

In addition to self-exclusion, we offer short-term cooling-off time-outs ranging from a few hours to several weeks. These options allow you to take breaks without closing your account permanently. Reality checks are also available to display session duration and net results at regular intervals (e.g., every 30 minutes) to help keep your gaming sessions in check.

Loss Limits

If you hit a significant loss, play can be automatically halted based on predefined negative balance thresholds for a set period. This tool helps align with Canadian expectations for safer gambling.

Links to Support Organizations

We are committed to providing our players with links to support bodies that offer assistance and guidance related to responsible gaming practices. These organizations include international and Canada-relevant resources such as Gambling Therapy, provincial helplines (for Quebec and other regions), the Centre for Addiction and Mental Health (CAMH), and more.

Responsible Gaming Tools

While we strive to meet or exceed standards outlined by regulatory bodies like AGCO, our primary goal is player well-being. We echo many guidelines while staying attuned to unique needs within your community.

Please note that as an offshore operator, Ajax Slots Casino may have withdrawal limits and documentation requests that some players find strict compared to those enforced by Canadian provincial regulators. Access to certain payment methods or bonuses can vary across provinces in Canada. Long-term reputation depends on consistent adherence to our own Terms & Conditions rather than local enforcement regulations.

By using these responsible gaming tools and features, we aim to create a safe environment where everyone has access to support when needed while protecting those at risk of harm from excessive gambling habits.